We carry books for parents, teachers and tutors to teach their children how to read. We have a four star Yahoo rating. We accept Visa, M/C, A/E and Paypal and honor all refunds and exchanges. Shipping is free and all orders are shipped USPS. We are located in Tarzana, CA. Customer service can be reached at 818-344-8938. or BridgetsGifts@yahoo.com.